TW / THE VAULT / FAQ

Computers and Hardware

Q: Are your computers guaranteed to work?

A: Yes! Unless explicitly marked as a for-parts only listing, all our machines are thoroughly tested and ship plug-and-play ready to boot - even complete with an operating system!

Q: What warranties do you offer for your products?

A: All computers offered in non-scrap condition ship with a six-month TW Vault Limited Warranty covering individual component or total-device failure. All non-computer items offered in non-scrap condition ship with a 90-day TW Vault Limited Warranty covering device failure. For complete warranty terms, visit the TW Vault policies page or scan the QR code on the warranty card included in your purchase!

Q: What is included with my computer purchase?

A: Accessories and/or peripherals included with any given item may vary, but will be explicitly indicated on each item's detail page.

Q: Will this item work with my setup?

A: Unfortunately due to the nature of some vintage components and platforms, and the scarcity of information on some old devices - we try to avoid providing input on compatibility questions, and instead recommend doing your own research! Of course, we will always do our best to assist - but do note that we will not field returns based on items being incompatible for your desired purpose!