A: Of course! You can arrange to mail in your items to be customized in-house by our team by submitting the custom project intake form. Further details will be provided during the initial follow up consult!
A: Turnaround times vary depending on complexity and size, but we try to get all our customization orders completed within 7 business days of starting work! We will always provide you with a more finely tuned timeline during the customization quote process, that's tailored to your exact project.
A: For the most part, Yes! If you can dream it, you can do it - so long as your designs follow our customized content policies. For our full content policy details, visit the TW Vault policies page.